A CRM (Customer Relationship Management) solution is used to collect data regarding the regular interactions between businesses and their customers. This bunch of data usually comes from several channels like the business’s official website, social media handles, customer support logs, and Google reviews. All this information is then stored in a central database on a CRM system. Having a CRM for small businesses is useful in several ways. For example, it can help the company analyze the data and use it in the future for improving its products, services, and other related concerns that might have come across from the customers. Simply put, small business CRMs can help them gain better growth in the future.
In this article, we will talk about the 5 most useful CRM software for small businesses. And if you are a small business owner in Canada, incorporating any one of this software can help you take your business to the next level of success.
1. ZOHO
When it comes to managing business solutions, Zoho is a name that needs no introduction. The company is already a very famous one amongst businesses worldwide. And this CRM software includes everything starting from collaborative apps to accounting tools. If you are looking for a hassle-free CRM solution, Zoho is the one that is best suited for your small business. This is a multi-channel online CRM that aggregates client data from different sources including live chats, emails, calls, and social media. You can also assign individual targets for all your team members and monitor their growth from a central dashboard.
Sign Up with ZOHO CRM here – https://www.zoho.com/in/crm/
2. Salesforce
If money is not a constraint for your small business, go for Salesforce CRM. This is one of the most popular names in the CRM industry and rightfully so, Salesforce has every single feature that your business will need. You can get campaign management options, rules-based lead scoring, and several custom applications. With Salesforce, you can also get contact management options, account management tools, and a customizable sales process. It has a mobile app that will let you keep a track of your business’s customer interactions even on the go.
Sign Up with Salesforce here – https://www.salesforce.com/
3. HubSpot
Just because your business is small in size right now and you only need to handle a few clients at the moment, it doesn’t mean it won’t grow in size in the years to come. Your business’s ultimate goal should be growth and hence, you’ll need a CRM solution that is scalable enough to manage your increased influx of client interactions. And HubSpot could be the perfect answer for this. This software offers an updated view of the business’s sales funnels through a visual dashboard. Managing and scheduling appointments, meetings, generating tasks, tracking performances, logging customer interactions, everything is super-easy with HubSpot CRM.
Sign Up with HubSpot here – https://www.hubspot.com/
4. Agile
Agile CRM features a robust set of features with extensive automation capacities. It is definitely one of the best CRM systems for small businesses. The Starter plan of this CRM costs just $8.99/ month for each user. Also, it offers several goodies for both the marketing and sales teams. The Agile CRM can store details of more than 50,000 contacts, and you can also get support for email tracking, lead scoring, and keeping a tab on reaching deal milestones. Sign Up with Agile CRM here – https://www.agilecrm.com/ 5. Insightly For small businesses, budget is a huge concern. So, with Insightly CRM, you can go for a solution that will offer you great features at a low cost. The base price of Insightly is $29/user/month, and it is undoubtedly one of the best value-for-money Customer Relationship Management software solutions out there. At the base price, you can get a limit of 100,000 client records, can import 25,000 records per session, and storage space of 10GB. Also, you will get task management features, custom reports, and API access. Sign Up with Insightly here – https://www.insightly.com/ Wrapping it Up, Now that you are aware of the top 5 CRM solutions for small businesses, which one are you going to choose for your small business in Canada? Always do thorough research regarding all the options in hand, make sure that they fit all your requirements, and then choose the one which you think will be the best bet for your company. Wish to get more updates on small businesses in Canada? Subscribe to our monthly CanadianSME Small Business Magazine.
