Best Business Phone Services for Small Business

Small Business Canada

Voice-over internet protocol (VoIP) is a phone system that uses an internet connection to make and receive calls. Unlike traditional landlines, a VoIP system only requires high-speed internet and a VoIP service provider to handle the calls.

VoIP enables small businesses to make voice calls and send text messages through the internet using desktops or mobile phones. It is a cost-effective option to call anyone worldwide and coordinate a team working remotely. In addition, they provide high-quality sound and features like auto attendants, call recording, and call queues.

Here are five phone service providers connecting small business operations. 

  1. Nextiva

Nextiva is software that helps you run your business, manage all conversations, and engage with customers and teams with one powerful, easy-to-use solution.

It offers a range of features that help small businesses coordinate their calls and stay connected. For example, the auto attendant feature provides a professional phone system that quickly routes inbound calls to the right teams. In addition, the features include call waiting, video conferencing, text messaging, call recording, call waiting, voicemail, email, and unlimited calling. 

Nextiva is a commercial phone for remote businesses. To avail of their service, visit the website at  

  1. Dialpad

Dialpad allows you to talk, message, meet, and support in one beautiful workspace for team and customer communications. It offers the opportunity to experience the future of AI in the workplace. It completely changes how the world works with built-in speech recognition and natural language processing.

Dialpad brings work together through a unified business communications platform for global teams. It pushes product releases from new features and integrations to product acquisitions in an automatic process. 

Dialpad is the only provider named a Leader in G2’s UCaaS, VoIP, CCaaS, and Conferencing categories. To know more about their services, visit their website at  

  1. RingCentral

RingCentral puts your business phone to work and enables you to do more with employees, customers, and integrations on a world-class cloud phone system.

It streamlines business communications and empowers them by uniting all important conversations on a straightforward platform. It helps to set up, use quickly, and manage your communications in one app with a range of features, including a cloud phone system, AI-powered contact center, HD video meetings, unlimited team messaging, stress-free webinars, integrations and APIs, native integrations with Microsoft Teams, and conference room solutions with security, privacy, and reliability. 

RingCentral simplifies communications and connects teams from anywhere in the world. For more information, visit their website at  

  1. Grasshopper

Grasshopper keeps personal, and business calls separate by adding a business number and virtual phone system to your personal phone. They understand the requirements and priorities of a small business owner and help them spend less time managing their phone system and more time doing what they do best.

They are an affordable, professional virtual phone system that provides a dedicated business number with custom greetings and helps you make the right first impression. With Grasshopper, you can make and receive calls and texts from anywhere with apps for desktop and mobile.

Grasshopper helps you unlock the power of a business phone number. To manage your calls online, visit their website at  

  1. Ooma 

Ooma helps you run your business better and stay connected to what matters. They cater to the phone services of both business and residential requirements. 

For businesses, they offer phone, video, and messaging solutions that are customizable for any size of business. Their top-rated business phone solution and personalized service will help your business thrive. In addition, they provide services to your business that include cloud phone systems, hosted PBX solutions, VoIP phone systems, softphones, virtual phone systems, work-from-home solutions, unifying remote workers, and supporting business growth, to name a few. 

Their residential phone service and smart security solutions keep you connected from anywhere. To avail of their services, visit  

Communication is key to the effective and smooth functioning of businesses. Voice-over internet protocol (VoIP) is an affordable way to incorporate communication and coordination among employees. In an increasingly remote working environment, small businesses should opt for such services that provide flexibility to their business by streamlining business operations. 
VOIP helps small businesses achieve efficiency and teamwork simply by ensuring a good internet connection. To read more on these topics, subscribe to Indigenous SME Business Magazine. For the latest updates, visit our Twitter page at @IndigenousSme.

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